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Privacy Policy

Lotus365 India is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, safeguard and process your personal information every time you access or use our services. We’re dedicated to making sure your data is safe and secure. We recommend that you read our policy to find out how we manage your personal information.

Information We Collect 1.1. The Personal Information we collect: We can gather your personal information when you register or while using our services like names, contact details such as birth date, address and payment details. We only gather the details we require to provide our services and meet the law.

1.2. Usage Data: We collect automatically certain details regarding you as well as your interaction with our platform. It includes information about your IP address device’s type and browser details, along with your patterns of browsing. These data help us enhance our services and improve your experience as a user.

Information Use: 2.1. Providers of Services: The data we collect can be used to improve and improve our services. This includes processing transactions, confirming identities and providing customer support. Information you provide may be used to contact you with news, promotions and other pertinent information.

2.2. Personalization: Your information may be used to tailor your experience, adapt it to your needs and provide you with customized content and suggestions.

2.3. Respecting Legal Obliges: We can make use of your personal information to ensure compliance with the applicable laws, regulations, and obligations. This includes anti-money laundering.

Data Sharing and Dissemination: 3.1. Third-Party Services Providers. We might make use of trusted third-party providers to deliver our services. They include payment processors as well as identities verification companies. These companies are allowed access to your data in order to perform their duties, and they are bound by legal obligations to protect your privacy.

3.2. Legal Requirements. We could be required to divulge your personal information in accordance with laws, legal processes or requests from the government. We may share your information to safeguard our rights, safety, or property as well as the rights of our customers and others.

Data Security Data Security: Security Measures We employ industry-standard security measures to guard personal data from unauthorised access and modification, as well as disclosure or destruction. This includes encryption, firewalls and access control.

4.2. Responsibilities of the User – Even though we take adequate security measures however, you are accountable to ensure you are secure with your account. This means using secure authentic login credentials, which are secure and not sharing account details.

Data Retention: Time of Retention The information you provide us is kept for the time needed to accomplish the goals stated in the Privacy Statement in the event that a different retention time is legally required.

5.2. Account Closure: We’ll erase or de-anonymize all of your personal information when you request us to delete or anonymize it, unless law requires us to keep certain data.

Cookies and related techniques: 6.1. Cookies: We utilize cookies as well as similar technology to enhance the user experience and to provide you with features that are personalized. Cookies can be described as text files are stored on your device to monitor your activities, identify your preferences, and enhance our services.

6.2. Disabling cookies are able to manage your cookie preferences through the settings of your browser. Please note that turning off cookie functionality could limit certain features and functions on our platform.

Third-Party Links:

Lotus365 India may provide links to services or websites operated by third parties and are not under Lotus365’s control. These sites operated by third parties are not our responsibility and we cannot assume any liability regarding their policies on privacy and content. Be sure to read the privacy policies of these websites before submitting personal information.

Children’s Privacy:

Our services are available to those older than 18 or have reached the an age of legal drinking in their respective country. We do not knowingly collect private information from children. We will erase any information we obtain from children who have not given their consent when we become conscious of the fact that it has been done.

Updates to Privacy Policy:

This Privacy Policy can be modified at anytime. The changes will take effect immediately following the posting of the revised policy on our website. Check this policy regularly to ensure that there are no changes.

Contact us:

Contact our Customer Support team if have any questions or concerns about our Privacy Policies or our Privacy practices. We will respond promptly.

When you use our services you agree to have been informed, understood and consented to the terms and conditions set out in the Privacy Policy. If you continue using our service, you agree to any modifications or changes that are made to this policy.

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